Green Forest

BlueLake Home Care Agency

BlueLake Home Care Agency is a for-profit home care agency that is part of the GreenForest Health System. The agency serves a 6,000 square mile area with over 4 million residents. BlueLake Home Care Agency was certified by Medicare in 1989. The agency offers nursing care, physical therapy, occupational therapy, speech pathology, medical social, and home health aide services.

Agency Specifics: 

  • Population Served: Primarily urban, including a non-English speaking population
  • Pay Mix: 42% Medicare 34% Medicaid, 9% private insurance, 7% self-pay, 8%Long-termcare insurance
  • Staffing: – Occupational therapists: 7 – Registered nurses: 35 – LPNs: 12 – Speech pathologists, audiologists: 5 – Home health aides: 34 – Social workers: 10 – Other personnel (e.g., administrative): 13
  • Technology in Use: The home care agency uses a home care information system developed by CareFacts. This software suite is a PC-based clinical and administrative healthcare platform for the home health, public health, and hospice care segments. BlueLake uses the system as a stand-alone software system; it is not linked to any other information system within the GreenForest health care system.